Effective Date: [Effective Date]

Thank you for shopping with Box5 International.

Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Shipping Time
Estimated delivery time is 5–10 business days from the date of shipment. Delivery times may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs
Any applicable shipping charges will be displayed during checkout before your purchase is completed.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment’s progress.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Contact Information
Box5 International
262 Chapman Rd #240, Newark, DE 19702, USA
Phone: 302-560-6850
Email: support@box5international.com